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Hagerty launches new online insurance system

Wednesday, 4 January 2023 at 13:45:00 UTC


Al Suttie

New end-to-end sales system revealed by Hagerty

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Hagerty has announced a new online sales system that has been co-developed with Ignite.

The aim is to deliver a seamless experience for Hagerty’s insurance customers and uses the company’s valuation data. This will help recognise all makes, model and variant of classic car, and it links directly to the DVLA (Driver and Vehicle Licensing Agency) to automatically upload information to speed up the insurance process.

Hagerty International Managing Director Mark Roper said: ‘The Hagerty team has worked with Ignite for over 12 months to fully modernise our enthusiast insurance buying process with an intelligent and intuitive digital service. Whist our customers can still choose to call our headquarters to speak with an agent, it is important to offer a robust digital service in an increasingly online world.

‘This service will be especially attractive to owners of modern classics, and those who enjoy unexceptional era vehicles, who may prefer an end-to-end digital experience to a phone call with an agent.’

Toby MacLachlan, Managing Director of Ignite, said: ‘Hagerty is one of the most forward-thinking brokers we have met. They’ve got a clear and bold idea of their future strategy, and we’re delighted that they have selected Ignite to join them on this journey. The multi-vehicle customer experience has been a great challenge to work on and really satisfying to see live today.’

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